FAQs
Couldn’t find the answer you were looking for? Check out our Frequently Asked Questions below and if you still can’t find an answer, contact us at summit.registration@scaledagile.com and we’ll be happy to assist you.
Registration
What if I have difficulty registering or need to change my SAFe Summit registration?
Please get in touch with the SAFe Summit Registration Team at summit.registration@scaledagile.com.
Can I add a workshop after I have already registered?
If you have already registered and would like to add a workshop, please contact the Summit Registration Team at summit.registration@scaledagile.com.
What is your refund/cancellation policy?
You may cancel your participation at any time. Please be aware of the event cancellation policy listed below:
If you cancel on or before September 10, 2024, you will be refunded your registration fee, less a $100 administrative processing fee. Please email the Summit Registration Team at summit.registration@scaledagile.com with your request to cancel.
If you cancel between September 11 - October 1, 2024, you will be refunded your registration fee, less a $250 administrative processing fee. Please email the Summit Registration Team with your request to cancel.
If you cancel on or after October 2, 2024, you will not be eligible for a refund but may transfer your registration to another party until October 8, 2024. After this date, no refunds or transfers will be available.
May I transfer my registration to someone else?
Yes, you may transfer your registration to another person before October 8, 2024. If you have registered with a special discount and would like to send someone in your place, that person must also qualify for the discount; their registration fee may be subject to change if they do not qualify.
To transfer your registration to another person, please email the SAFe Summit Registration Team at summit.registration@scaledagile.com.
Can I bring a guest to the SAFe Summit?
Please contact the SAFe Summit Registration Team for information about bringing a guest.
How do I request a media pass?
Media passes are reserved for members of the press, including print and online journalists and editors. Media passes will not be issued to publishing, sales, marketing, advertising, public relations, or technical support staff from any organization.
You are strongly encouraged to preregister for your media pass. If you must register onsite, you will be asked to validate your credentials. Acceptable validation includes a business card listing your publication or organization and your title, along with a recent publication that contains your article or story (or a copy of a briefing you recently issued). If you are an online journalist, please send a copy and URL of a recent article.
To request a media pass, please email summit.registration@scaledagile.com.
Do you offer discounts on registration?
We do not offer any discounts for registration.
Destination
Where is the 2024 SAFe Summit Washington, D.C. being held?
The 2024 SAFe Summit Washington, D.C. will be held in person at the Gaylord National Resort & Convention Center in Washington, D.C. The address of the venue is 201 Waterfront Street, National Harbor, Maryland, USA, 20745. Tel: +1 301-965-4000
How do I reserve hotel rooms under the group block at the Gaylord National in Washington, DC?
To be part of the SAFe Summit room block and receive a discounted rate, please use this link for booking.
What airport should I fly into? How do I get to the hotel?
For information on the airports closest to National Harbor, please refer to this site. Below you find links to the nearby airports and the approximate distances to the hotel.
Ronald Reagan Washington National Airport (DCA) - 6.9 miles from the Gaylord National Resort & Convention Center
Washington Dulles International Airport (IAD) - 32.3 miles from the Gaylord National Resort & Convention Center
Baltimore/Washington International Thurgood Marshall Airport (BWI) - 42 miles from the Gaylord National Resort & Convention Center
The airport nearest to Gaylord National is Reagan National Airport (DCA). A taxi ride will take about 30 minutes and cost approximately $30. To view additional ways to get to the hotel from DCA, please click here.
What if I need to cancel my hotel reservation?
If you need to make changes to or cancel your hotel reservation, please contact Gaylord National directly at +1 301-965-4000.
At the Summit
Can you accommodate special dietary needs?
All conference meals will be buffet-style and include vegetarian, gluten-free, and dairy-free options. If you have additional special dietary needs, please let us know during the registration process, and we will be happy to try to accommodate your request.
Can you accommodate people with disabilities?
Yes; the venue is ADA-compliant. If you require assistive devices or have additional needs, please let us know during the registration process.
What is the dress code?
Conference attire is business casual. We recommend bringing a sweater or light jacket with you, as conference rooms can get chilly.
What is the code of conduct at the SAFe Summit?
Summit participants – whether attendees, speakers, staff, exhibitors, or sponsors – shall conduct themselves with professionalism and civility at all times and demonstrate respect and courtesy to all. Scaled Agile reserves the right to rescind registration or attendance at the Summit at its discretion for violations of this policy.
How sustainable will this event be?
Scaled Agile, Inc. is committed to the environment and sustainable business practices. We strive to minimize our impact by reducing waste, using eco-friendly and recyclable materials, collaborating with partners who maintain sustainable practices, and volunteering our time. Our facility partner, Gaylord Hotels, is committed to responsible and sustainable business practices for the health and well-being of its guests. As a hotel guest, you can participate in programs like Make a Green Choice and the Marriott Bonvoy app to go keyless, earn points, and plant trees by skipping housekeeping services, which benefit both the community and the environment.