FAQs

Couldn’t find the answer you were looking for? Check out our Frequently Asked Questions below and if you still can’t find an answer, contact us at summit.registration@scaledagile.com and we’ll be happy to assist you.

Registration

Please get in touch with the SAFe Summit Registration Team at summit.registration@scaledagile.com.

If you have already registered and would like to add a workshop, please contact the Summit Registration Team at summit.registration@scaledagile.com.

You may cancel your participation at any time. Please be aware of the event cancellation policy listed below:

If you cancel on or before 03 March, 2025, you will be refunded your registration fee, less a €100 administrative processing fee.

If you cancel between 04 March – 25 March, 2025, you will be refunded your registration fee, less a €250 administrative processing fee.

If you cancel on or after 26 March, 2025, you will not be eligible for a refund but may transfer your registration to another party until 02 April, 2025. After this date, no refunds or transfers will be available.

Please email the Summit Registration Team at summit.registration@scaledagile.com with your request to cancel or transfer your registration.

Yes, you may transfer your registration to another person before 02 April, 2025. If you have registered with a special discount and would like to send someone in your place, that person must also qualify for the discount; their registration fee may be subject to change if they do not qualify.

To transfer your registration to another person, please email the SAFe Summit Registration Team at summit.registration@scaledagile.com.

Please contact the SAFe Summit Registration Team for information about bringing a guest.

Media passes are reserved for members of the press, including print and online journalists and editors. Media passes will not be issued to publishing, sales, marketing, advertising, public relations, or technical support staff from any organization.

You are strongly encouraged to pre-register for your media pass. If you must register onsite, you will be asked to validate your credentials. Acceptable validation includes a business card listing your publication or organization and your title, along with a recent publication that contains your article or story (or a copy of a briefing you recently issued). If you are an online journalist, please send a copy and URL of a recent article.

To request a media pass, please email summit.registration@scaledagile.com.

We do not offer any discounts for registration.

Destination

The 2025 SAFe Summit Sorrento will be held in person at the Hilton Sorrento Palace Hotel. The address of the venue is Via Rivolo Sant'Antonio 13, Sorrento, 80067 Italy. The phone number is: +39 081 878 4141.

To be part of the SAFe Summit room block and receive a discounted rate, please use this link for booking.

The closest airport is the Naples Airport located about 1 hour from the Hilton Sorrento Palace (depending on how you get to the hotel). There are different ways to get to the airport including:

Private Transfer (Most Convenient):
Book a private car or shuttle service directly to the hotel. This takes about 1.5 hours and offers door-to-door convenience.

Taxi or Rideshare:
Take a taxi from the airport. Ensure the driver agrees to a fixed fare (approx. €100-€130).

Train + Taxi:
Take the Alibus from the airport to Napoli Centrale train station.
Board the Circumvesuviana train to Sorrento (about 1 hour).
From Sorrento station, take a taxi (5–10 minutes) to the hotel.

Ferry (Scenic Option):
Take a taxi or Alibus to Molo Beverello port in Naples.
Board a ferry to Sorrento (30–40 minutes).
From Sorrento port, take a taxi or shuttle to the hotel.

 

 

If you need to make changes to or cancel your hotel reservation, please contact Hilton Sorrento Palace directly at +39 081 878 4141

At the Summit

All conference meals will be buffet-style and include vegetarian, gluten-free, and dairy-free options. If you have additional special dietary needs, please let us know during the registration process, and we will be happy to try to accommodate your request.

Yes; the venue is ADA-compliant. If you require assistive devices or have additional needs, please let us know during the registration process.

Conference attire is business casual. We recommend bringing a sweater or light jacket with you, as conference rooms can get chilly.

Summit participants – whether attendees, speakers, staff, exhibitors, or sponsors – shall conduct themselves with professionalism and civility at all times and demonstrate respect and courtesy to all. Scaled Agile reserves the right to rescind registration or attendance at the Summit at its discretion for violations of this policy.

Scaled Agile, Inc. is committed to the environment and sustainable business practices. We strive to minimize our impact by reducing waste, using eco-friendly and recyclable materials, collaborating with partners who maintain sustainable practices, and volunteering our time. Our facility partner, Hilton Sorrento Palace, is committed to responsible and sustainable business practices for the health and well-being of its guests.

Thank You Summit Sponsors